SHIPPING
SHIPPING
In-stock items will take 1-3 days to ship. Pre-orders are made-to-order, and it takes 5-8 weeks to ship. If your order includes both pre-order and in-stock items, your entire order will ship together once all items are ready. All items are individually hand-packed one by one. Thank you for your patience and support!
RETURNS
All sales are final due to limited availability. This rule keeps operations efficient and helps us to consistently introduce new ideas and designs while maintaining sustainability. If you believe we made an error on your order, please contact us within 7 days of the item being delivered.
SOLD OUT
UNCLAIMED PACKAGES
If Route is added at checkout, your package will be protected and insured against unfortunate circumstances during shipping. You can file claims, and it will be reviewed for approval for a refund. We are is not liable for lost, stolen, or damaged items in transit.
Report a Lost / Stolen / Damaged Order
INTERNATIONAL ORDERS
For international customers, taxes or duties may apply. The customer is responsible for any import duties or taxes that may apply.
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