Shipping policy

SHIPPING

In-stock orders ship within 1-2 days. Pre-orders will take 7-9 weeks to ship. All orders are individually hand packed one by one. Thank you for your patience and support!  


USA REFUND POLICY

All sales are final. If we made an error on your order, please contact us at info@vwoollo.com.


EU REFUND POLICY

For orders being shipped to European Union have the right to cancel or return your order within 14 days. The item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. The customer is responsible for return shipping label.


ORDER PROTECTION

If Route is included at checkout, your package will be protected against lost, stolen, or damaged situations. You can file claims for a refund or for a replacement. 
Report a Lost / Stolen / Damaged Orde


INTERNATIONAL ORDERS

For international customers, taxes or duties may apply. The customer is responsible for any customs duties or taxes that may apply. Custom Duties & Taxes Calculator


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